Thank you for shopping at thekailashchandra.in . We take great pride in providing our customers with high-quality products and services. Please carefully read and understand our No Return Policy before making a purchase.
1. No Returns or Exchanges:
We do not accept returns or exchanges for any products purchased on our website, except in cases where the product arrives damaged or defective. In such cases, please refer to our “Damaged or Defective Products” section below for further instructions.
2. Damaged or Defective Products:
If you receive a product that is damaged or defective, please contact our customer support team within 7 days of receiving your order. We will provide instructions on how to return the damaged or defective item, and we will replace it with a new one at no additional cost to you.
Please be aware that size exchanges or general returns/exchanges that are not related to the issues mentioned above are not the responsibility of thekailashchandra.in, the customer must resubmit and pay for the new order.
- We are not responsible for packages that are lost or misdirected due to incorrectly provided addresses.
- If a package is returned to us for any reason and requires re-shipping, the cost of re-shipment will be the responsibility of the customer.
4. Non-Returnable Items:
The following items are non-returnable:
- Downloadable digital products or services
- Custom-made or personalized items
- Perishable goods
- Intimate or sanitary products
- Gift cards or certificates.
6. Refunds:
Since we do not accept returns, we do not issue refunds except in the case of damaged or defective products as described in Section 2 above. In such cases, a refund will be issued to your original payment method once we receive and inspect the returned item.
7. Contact Us:
If you have any questions or need assistance with any aspect of our No Return Policy, please don’t hesitate to contact our customer support team at info@thekailashchandra.in
If 7 days have gone by since your purchase, unfortunately, we can’t offer you a REFUND.
By making a purchase on our website, you agree to abide by the terms of this No Return Policy. We encourage you to review our Terms and Conditions and Privacy Policy for additional information regarding your use of our website.
thekailashchandra.in reserves the right to amend or modify this policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.
Thank you for shopping with us, and we appreciate your understanding and support of our No Return Policy.
Sincerely,
Kailash Chandra Sahu
thekailashchandra.in
info@thekailashchandra.in