These graphic design terms and conditions are applied to all the clients who come to us for any kind of graphic design-related projects or tasks.
Quotation & invoicing
Before any work begins, all costs are discussed upfront. The prices you see for a design service cover the services mentioned only—anything extra will be charged separately.
Even if the communication has happened through text, WhatsApp, or audio call, Email confirmation regarding the estimates or quotations, invoices and terms and conditions are mandatory with signed and scanned documents by the client.
The work will be started only after the initial payment of 50% on the agreed invoice through the emailed quotation and invoice.
Please note that additional changes more than the particular mentioned time or period or additional requirements asked by the client will be charged separately. So kindly go through the mentioned customer notes and terms and conditions in the invoice.
The charges asked for the completion of the desk task are only for submitting the final version in JPG, or PNG format. Getting the source file formats like PSD, AI, PRPROJ, and INDD will cost additionally.
The VAT or GST taxes, and payment gateway handling charges involved in the invoice or estimate are excluded from the total project cost and must be paid additionally.
Recommendations, modifications, changes, customizations etc from the client’s side during the middle of the project may cost additionally higher than the previously agreed amount of the project.
The design company or the FREELANCER has the right to modify or change their pricing of services in the future, as per their need of the agency and expenses to run it. We can’t guarantee similar pricing for the upcoming periods.
Project timeline and delivery
Graphic design projects follow an agreed-upon schedule, but delays can sometimes happen—especially if clients need more time to provide feedback or make decisions.
The mentioned task will be delivered on a monthly or in the mentioned time frame given in the estimate of the project. and the payment of the project will also be mentioned there as per the duration.
It requires continuous dedicated efforts to create stunning, original designs that resonate with the brand’s emotions. So the advance amount given at the beginning of the project is non-refundable.
It’s important to remember that quoted delivery times are estimates, and while every effort is made to stick to them, unforeseen circumstances can sometimes cause delays.
Copyright and Intellectual Property
As a design freelancer or design agency, we are responsible for providing you with the best unique design possible in the market to compete and sell your products and services.
But we do not provide any registered trademark or copyright protection from the government or authority in any case from our side. It’s to be solely done by the client upon getting the design files through individual lawyer consultation. As a client, you’re granted the right to use the final design for the agreed purposes. If you’d like to own the design files or any other intellectual property, that can be arranged through a separate agreement.
Upon seeing the final design files, after the client is satisfied with the outcome through the given Adobe or other links, the final 100% payment is needed to be sent by the client, before sharing the final export and file formats to the client.
When it comes to logos, images, or text provided by the client, the client is responsible for ensuring they have the right to use these materials. The design company cannot be held liable for any copyright issues that arise from client-supplied content.
Typically, any work created during the project belongs to the design company unless otherwise stated and they can use the materials for intra-business promotions or advertising purposes.
The design or service is offered “as-is” with the features and functions outlined on the website. Any concerns about missing features, unmet expectations, or comparisons to similar services or competitors will not be addressed, and our design agency is not liable for such claims.
Project Adjustments and Freelance Support
Sometimes, a project requires additional help. In such cases, the design company may hire freelance designers or outsource parts of the project to ensure everything is completed on time.
Rest assured, any outsourced work will still be managed by the main design team, so you don’t have to worry about losing control over the project.
Data Protection and Privacy
When personal data is involved, it’s the client’s responsibility to ensure compliance with data protection regulations. If a project requires the handling of customer data, this must be outlined in the agreement, ensuring everything follows the correct legal processes.
Disputes and Liability
No one likes to think about disputes, but sometimes things don’t go as planned. If any problems arise, both parties are encouraged to communicate and resolve the issue in good faith. Should there be a legitimate issue, such as a quality concern or damage after the agreed decision and final payment, no such things will be entertained.
However, keep in mind that the design company is not liable for any modifications made to the design after the project is completed or handed over to another party. For example, if you choose to work with another agency after the project is delivered, any changes they make will be their responsibility, not the original designer’s.
Marketing and Promotion
Design companies often retain the right to use the work they’ve done for you as part of their portfolio unless you request otherwise. This helps them showcase their work to future clients and promote their services. If you prefer not to have your project used in this way, simply communicate that during your agreement.
The design agency can promote and showcase the previous works of the clients on their own official website for portfolio and promotional activities.
Working with a graphic design service can be a seamless and rewarding process when everyone understands their roles and responsibilities. The graphic design terms and conditions outlined here are designed to ensure transparency, fairness, and mutual respect between designers and clients. Keep these points in mind as you collaborate, and you’ll be set up for success!