Cancellation and Refund Policy

thekailashchandra.in No Return Policy

Effective Date: 13-09-2023

Thank you for shopping at thekailashchandra.in . We take great pride in providing our customers with high-quality products and services. Please carefully read and understand our No Return Policy before making a purchase.

1. No Returns or Exchanges:
We do not accept returns or exchanges for any products purchased on our website, except in cases where the product arrives damaged or is defective. In such cases, please refer to our “Damaged or Defective Products” section below for further instructions.

2. Damaged or Defective Products:
If you receive a product that is damaged or defective, please contact our customer support team within 7 days of receiving your order. We will provide instructions on how to return the damaged or defective item, and we will replace it with a new one at no additional cost to you.

3. Exceptions:
The only exception to our No Return Policy is for products that are covered by a manufacturer’s warranty. In such cases, please refer to the manufacturer’s warranty terms and conditions for return and replacement information.

4. Non-Returnable Items:
The following items are non-returnable:

  • Downloadable digital products or services
  • Custom-made or personalized items
  • Perishable goods
  • Intimate or sanitary products
  • Gift cards or certificates

5. Returns Due to Shipping Error:
If we make an error in shipping your order (e.g., sending the wrong product or quantity), please contact our customer support team within 5 days of receiving your order. We will arrange for the correct item to be shipped to you at no additional cost, and we will provide instructions for returning the incorrect item.

6. Refunds:
Since we do not accept returns, we do not issue refunds except in the case of damaged or defective products as described in Section 2 above. In such cases, a refund will be issued to your original payment method once we receive and inspect the returned item.

7. Contact Us:
If you have any questions or need assistance with any aspect of our No Return Policy, please don’t hesitate to contact our customer support team at info@thekailashchandra.in

By making a purchase on our website, you agree to abide by the terms of this No Return Policy. We encourage you to review our Terms and Conditions and Privacy Policy for additional information regarding your use of our website.

thekailashchandra.in reserves the right to amend or modify this policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.

Thank you for shopping with us, and we appreciate your understanding and support of our No Return Policy.

Sincerely,

Kailash Chandra Sahu
thekailashchandra.in
info@thekailashchandra.in

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